--- title: E-commerce & lead generation customer engagement platform | Preezie | COVID-19 description: COVID-19 | Preezie’s customer engagement tech helps e-commerce and lead generation brands provide personalized customer experiences that drive conversions and sales. --- Case studies ![](https://preezie.com/hubfs/2023-preezie-website-assets/Group%205133-1.png) [View all](https://preezie.com/case-studies) [AI: Activewear - PUMA](https://preezie.com/case-studies/puma-3x-higher-conversion-with-ai-shopping-assistant-vs-search) [AI: Electronics - Sennheiser](https://preezie.com/case-studies/sennheiser-2.5-x-to-3.3x-conversion-rate-for-ai-shopping?hs_preview=vxVEdvKw-186990164043) [AI: Tools - STIHL](https://preezie.com/case-studies/stihl-nz-ai-shopping-assistant-agent) [AI: Outdoor - ARC'TERYX ](https://preezie.com/case-studies/arcteryx-au-nz-ai-shopping-assistant-assistant) [AI: GEO/SEO/CRO - Alley Group](https://preezie.com/case-studies/how-alley-group-turns-preezie-chat-logs-into-a-cro-machine) [AI: Streetwear Fashion - ksubi](https://preezie.com/case-studies/ksubi-ai-shopping-assistant-more-revenue-than-search-fashion) [AI: Shoes - HOMYPED](https://preezie.com/case-studies/homyped-ai-shopping-assistant-agent) [AI: Fashion - Blue Bungalow](https://preezie.com/case-studies/how-preezies-ai-shopping-assistant-is-reshaping-blue-bungalows-online-store) [AI: Baby - ergoPouch](https://preezie.com/case-studies/turning-complex-sleepwear-decisions-into-confident-guided-purchases-with-ai) Resources ![](https://preezie.com/hubfs/2023-preezie-website-assets/Group%205133-1.png) [Blog](https://preezie.com/blog) [AI Assistant Login](https://ai.preezie.com/) [FAQs](https://preezie.com/frequently-asked-questions) [Privacy policy](https://preezie.com/docs/privacy-policy) [Terms & conditions](https://preezie.com/docs/termsconditions) About us ![](https://preezie.com/hubfs/2023-preezie-website-assets/Group%205133-1.png) [Company](https://preezie.com/company) ## We Help Companies Guide Their Customers to Conversion preezie’s vision is to help consumers make better choices [![](https://preezie.com/hubfs/15.png) ](https://preezie.com/blog/industries-going-virtual-during-the-covid-19-pandemic) 18. May 2020 ### [Industries going virtual during the COVID-19 pandemic.](https://preezie.com/blog/industries-going-virtual-during-the-covid-19-pandemic) [ Countries around the world have implemented a similar form of social distancing or quarantine measures. Looking at history books, humans have always been fighting with infectious diseases. While major global outbreaks like Spanish flu, Smallpox, and HIV / AIDS are rare, those epic viruses are the ones that changed the world. ](https://preezie.com/blog/industries-going-virtual-during-the-covid-19-pandemic) [![](https://preezie.com/hubfs/16.png) ](https://preezie.com/blog/transitioning-to-the-new-normal) 18. May 2020 ### [Transitioning to the ‘New Normal’](https://preezie.com/blog/transitioning-to-the-new-normal) [ It has been more than a month since the lockdown and physical distancing restriction was enforced. We have seen how retail giants like Myers, Big W, and JB Hi-Fi experiencing online sales growth during the lockdown, which was once a small contributor to their revenue. It looks like when people are locked inside and income was halted, their spending habit remains consistent. As we successfully stayed at home and flattened the curve, the public is waiting to return to their normal lives like before. ](https://preezie.com/blog/transitioning-to-the-new-normal) [![](https://preezie.com/hubfs/19.png) ](https://preezie.com/blog/lessons-from-the-covid-19-pandemic) 30. April 2020 ### [Lessons from the COVID-19 pandemic](https://preezie.com/blog/lessons-from-the-covid-19-pandemic) [ It has been a few weeks since the social distancing rule was enforced. The public now shares one common enemy, which is COVID-19. Different types of industries in the economy are impacted by this pandemic. Some, experiencing a positive impact, while most are experiencing a negative impact. ](https://preezie.com/blog/lessons-from-the-covid-19-pandemic) [![working from home tips, preezie guided tips](https://preezie.com/hubfs/How%20online%20retail%20can%20support%20customers%20during%20the%20COVID-19%20outbreak%20(1)-1.png) ](https://preezie.com/blog/how-to-work-from-home-effectively-during-the-work-from-home-policy) 17. April 2020 ### [How to Work from Home Effectively During the Work from Home Policy](https://preezie.com/blog/how-to-work-from-home-effectively-during-the-work-from-home-policy) [![E-commerce stores needing a change in their system to survive and support their customers](https://preezie.com/hubfs/How%20online%20retail%20can%20support%20customers%20during%20the%20COVID-19%20outbreak.png) ](https://preezie.com/blog/how-online-retailers-can-support-customers-during-the-covid-19-outbreak) 15. April 2020 ### [How online retailers can support customers during the COVID-19 outbreak](https://preezie.com/blog/how-online-retailers-can-support-customers-during-the-covid-19-outbreak) [![](https://preezie.com/hubfs/coronavirus-recovery-roadmap-1.jpg) ](https://preezie.com/blog/parallel-lines-in-consumer-behaviour-between-sars-and-covid-19) 30. March 2020 ### [Parallel lines in consumer behaviour between SARS and COVID 19](https://preezie.com/blog/parallel-lines-in-consumer-behaviour-between-sars-and-covid-19) Platforms ![](https://preezie.com/hubfs/2023-preezie-website-assets/Group%205133-1.png) [ Agentic Shopping](https://preezie.com/) Resources ![](https://preezie.com/hubfs/2023-preezie-website-assets/Group%205133-1.png) [ Case studies](https://preezie.com/case-studies) [ Blog](https://preezie.com/blog) [ AI Assistant Login](https://ai.preezie.com/) [ FAQs](https://preezie.com/frequently-asked-questions) [ Privacy policy](https://preezie.com/docs/privacy-policy) [ Terms & conditions](https://preezie.com/docs/termsconditions) About us ![](https://preezie.com/hubfs/2023-preezie-website-assets/Group%205133-1.png) [ Company](https://preezie.com/company)